FAQs

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Do you have regular store hours
No, to provide more personalized service, we are by appointment only.

Do you ship smokers?
No, we stock smokers so you can come and pick them up when you want them without having to wait for them to be built. Now, with that being said, we can always order your smoker and have it shipped straight from the manufacturer to you.

What about Sauces and Rubs, can you ship them?
Yes, we can. We don't list that as the cost of shipping is such a variable it is almost impossible to provide cost effective shipping without calculating the shipping cost of each order. We will calculate a total shipping cost after you place your order and pass on the cost to you directly without markup.

Are you an authorized dealer for these products?
Yes, we are an authorized dealer for every product we offer.

Do you offer training classes?
Yes. Well, sort of, we don't offer group classes, but we are available to do private training at your home depending on your location. And obviously, there is a cost. Please contact us with your specific request.

Do you cater?
No, we don't cater, If you need catering, contact our friends at Smokin Jacks Barbeque , they cater all types of events.